Shipping policy
We offer free shipping on orders over $180 in the US. For US orders, sales tax is applied automatically at checkout, based on the state the order ships to.
Processing and shipping days
Orders are processed within 2 business days, as long as all items are in stock. We ship Monday through Friday only. Orders placed on a Friday, over the weekend, or on a holiday will be processed the next business day, so please allow a little extra time.
You'll be notified as soon as your order ships. If you selected a tracked shipping option, you'll also get a tracking number. Unless you choose otherwise at checkout, we use UPS Ground for all domestic shipments. Shipping rates are calculated at checkout.
International orders
We currently ship to the US, Mexico, Canada, France, Germany, Ireland, Italy, the Netherlands, Norway, Portugal, Spain, Switzerland, and the UK. Items that can't ship outside the US will be restricted at checkout.
All international orders ship DDP (Delivered Duty Paid). This means duties and import taxes are calculated and paid at checkout, so there are no surprise fees, and you won't need to pay anything when your package arrives.
We ship all orders from Oakland and Los Angeles, California. International orders may take longer because of customs processing and national holidays, so please keep this in mind when you order.